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Support Forest Pointe |
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Frequently Asked Questions |
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1. What is online giving? |
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2. What is a contribution
schedule? |
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3. Why do I have to set up an
account and password? |
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4. Are there any hidden charges
or fees to give online? |
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5. Can I just try this by giving
one time? |
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6. If we want to help people get
out of debt, why does Forest Pointe Community Church accept
credit card donations? |
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7. Can I designate my gift to a
particular department or ministry? |
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8. Can I give online to the “I
Believe” building campaign? |
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9. How can I keep a record of
the amount I have contributed? |
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10. When is the automatic contribution
charged to my account? |
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11. Who do I talk to if I have more
questions? |
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1. What is online giving? |
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Online giving is the ability to give a donation or schedule a
series of donations electronically from your checking account or
using your debit or credit card on forestpoionte.org. |
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2. What is a contribution schedule? |
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This is the frequency which you choose to
have your donation made. You can choose how often you would like
an automatic donation to be made—weekly, every two weeks, or
monthly. |
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3. Why do I have to set up an account and password? |
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Setting up an account and password allows you
to enter a highly secure environment for your transaction. Once
your account and password are established, all of your personal
information including credit card information is safe and
protected. |
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4. Are there any hidden charges or fees to give online? |
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There are no costs or fees to you. You select
the dollar amount for your gift. That is the dollar amount that
will be recognized as your donation. It should be noted that
Forest Pointe Church does pay a user and transaction fee for
this service. |
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5. Can I just try this by giving one time? |
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Sure. Simply select the “One-Time Option”
from the drop down menu. |
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6. If we want to help people get out of debt, why does Forest Pointe Community Church accept credit card donations? |
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Used within the parameters, debit and credit
cards can be an efficient tool for payments and purchases. Many
people utilize them in place of checks or cash throughout the
month, and then pay off the balance in full. For these people,
we offer the option of using a debit or credit card to give. We
strongly discourage those who have ongoing credit card debt from
exercising this option. |
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7. Can I designate my gift to a particular department or ministry? |
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Every dollar given to the Forest Pointe
General Ministry Fund is used to support the global mission of
FPC; therefore, gifts cannot be designated or restricted for use
by a specific department or ministry. |
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8. Can I give online to the “I Believe” building campaign? |
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Yes. Simply select the Building Fund Option. |
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9. How can I keep a record of the amount I have contributed? |
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All your contribution history can be
viewed at the bottom of the online giving window. We also send
mid-year and year-end statements directly to your home address. |
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10. When is the automatic contribution charged to my account? |
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You choose: one time, weekly, every other
week (bi-weekly), twice per month (on the 1st and the 15th),
monthly, quarterly or yearly. You can set up as many schedules
as you would like, so it’s possible to give a monthly gift as
well as a weekly one. All scheduled contributions take 3 -5
business days to process and show up on your bank account or
statement. |
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11. Who do I talk to if I have more questions? |
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Contact Mike Howard at the Church Office
704-825-1709, or email him through the Contact Staff form. |
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